Children and Extra person Policy
All children are welcome. No minors (age under 18) allowed to check-in alone without a legal guardian.
All children under 2 years stay free of charge when using existing beds.
One older child (age of 15 and under) or adult is charged AUD 30 per person per night in an extra bed.
One child under 2 years is charged AUD 50 per stay in a child's cot/crib.
*For fire safety reasons, the maximum number of extra beds and cots in a unit is 1.
SAME DAY BOOKINGS
All bookings made for arrival on the same day MUST arrive during office hours".
Monday to Friday: 9:00 am to 12:00 pm & 2:00 pm to 5:00 pm
Saturday: 9:00 am to 12:00 pm
Sunday and Public Holiday: Closed
Policy Deposit and Cancellation
First night of the reservation as deposit will be charged on the day of booking Visa card & Mastercard are accepted. Direct debit is available.
No personal cheques without prior arrangement.
If no credit card details available a $200 cash bond is required refundable on check-out.
Final payment is required on or before the day of arrival.
Should circumstances cause you to cancel, we will happily refund your deposit, less $50 administration fee if more than 60 days notice is given.
*STRICTLY NO AMENDMENTS OR CANCELLATIONS WILL BE ACCEPTED 60 DAYS OR LESS FROM CHECK-IN AND THERE WILL BE NO REFUND OF ANY MONIES PAID.