Booking & Check-In
Information about bookings, payments and check-in.
Q: What time is check-in and check-out?
Check-in: after 2:00 pm
Early check-in is available subject to prior arrangement.
Check-out: 10:00 am
Late check-out available subject to prior arrangement.
Q: Do you require a security bond upon check-in?
Not required with a credit card
Q: Is after hours check-in available?
Q: Can I have a late check-out?
Q: When do I have to pay a deposit?
Deposit payable upon confirmation of booking
Q: What are the reception hours?
Monday to Friday 9:00 am – 12 noon and 2:00 pm – 5:30 pm
Saturday: 9:00 am 12 noon (management available via telephone if required)
Sunday: Closed (management available via telephone if required).
Q: Can I book theme park tickets at reception?
Theme park tickets available from Reception.
Services & Facilities FAQ's
General information about our accommodation services and on-site facilities.
Q: Is there Internet or WiFi access available?
Wifi available some charges may be applicable above allocated usage.
Q: What facilities do you have?
BBQ areas,25 metre salt water lagoon beach approach pool, 8 metre children’s wading pool, 6 metre Hot Spa Pool.
Q: Is there car parking available?
Free car parking
Q: Is all linen provided?
All apartments are self contained with all linen and bath towels provided service for 7 days and above stay free of charge.
Q: How often are the rooms serviced?
Q: Is the pool heated?
General information about our location.
Q: How close is Surfers Paradise & Broadbeach?
25 minute drive to Surfer’s Paradise
Q: Are there shops or restaurants nearby?
Supermarkets, Surf Life Saving Clubs, Restaurants, Shops 500 metre stroll
Q: Is there public transport nearby?
Public transport available at front gate
Q: What local attractions are in the area?
Q: How far away is the Gold Coast airport?
Gold Coast airport 5 minute drive.
Public transport available to and from Gold Coast airport.
Q: Where can I buy groceries locally?